1. Information We Collect
We collect information you provide directly to us, such as when you create an account, enroll in courses, or contact us for support. This may include:
- Personal identification information (name, email, phone number)
- Account credentials and preferences
- Payment and billing information
- Course progress and learning analytics
- Communications with our support team
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze usage patterns
- Personalize your learning experience
- Send promotional communications (with your consent)
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- With service providers who assist in operating our platform
- When required by law or to protect our rights
- In connection with a business transfer or merger
- With your explicit consent
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure data centers and infrastructure
- Employee training on data protection
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:
- Remember your preferences and settings
- Analyze how our platform is used
- Provide personalized content and recommendations
- Improve our services and user experience
You can control cookie settings through your browser preferences.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a structured format
- Objection: Object to certain processing activities
- Restriction: Limit how we process your data
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may retain certain information for longer periods as required by law or for legitimate business purposes, such as resolving disputes and enforcing our agreements.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your personal information.
9. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@cumi.dev
Phone: +237 681 289 411
Address: Douala, Cameroon